the most important at a glance
- Cancellations are only valid in writing or by email and must be acknowledged by us.
- The following conditions apply in the event of a cancellation:
Cancellation policies according to Austrian General Terms and Conditions for the hotel industry
Cancellation conditions
cancellation conditions winter 2023/2024
- up to 2 months before the arrival date: a cancellation free of charge is possible
- 2 months to 1 month before the arrival date: we charge 40% of the total price of the package.
- 1 month to 1 week before the arrival: we charge 70% of the total price of the package.
- in the last week prior to the arrival date: we charge 90% of the total price of the package.
- We charge the entire booked package price for no-shows and early departures.
Cancellation conditions SUMMER 2024
- up to 3 weeks before the arrival date: a cancellation free of charge is possible
- 3 weeks to 1 week before the arrival date: we charge 40% of the total price of the package.
- In the last week prior to the arrival date: we charge 90% of the total price of the package.
- We charge the entire booked package price for no-shows and early departures.
Travel Cancellation Insurance
for a safe planning
We recommend TO secure A trip cancellation insurance
As intervening factors can always occur, and you may not be able to begin your holiday as planned, we recommend to you taking out travel insurance: www.europaeische.at
Also valid for cancellation cases in connection with COVID-19. You will find further information here.
1. INSURANCE WITH THE BOOKING
In every offer we send you, you will find our booking button after the room listing. By clicking on this button, you will find a list of the deposit as well as the possibility to take out travel insurance. Directly you will also find the necessary information especially for Covid-19.
2. INSURANCE AFTER THE BOOKING
Feel free to take out retrospective travel insurance here via the following link: Europäische Reiseversicherung. Kindly note that after taking out the travel insurance, you are only insured after 10 days.
Arrival
to Ischgl
We are always available to answer your questions, whether before, during or after your stay.
- Travel comfortably by car or train, please inform yourself in advance about any border closures or country-specific regulations.
- If you feel ill in any way, please stay at home.
- We ask for your understanding that we cannot always accommodate special room requests.
- Our warm welcome applies even without a handshake, because Tyrolean cordiality puts a smile on your face anyway :-)
Check-out & Departure
safe depart
- After relaxing days with us at the Hotel Alpvita Piz Tasna, we kindly ask you to settle your bill without cash if possible.
- To avoid longer waiting times, you are welcome to settle your bill the evening before your departure.
